Privacy Policy

Introduction

TasmanvordProTech ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website future-returns.com or engage with our educational programs.

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and applicable state privacy legislation.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out enquiry forms on our website
• Register for our educational programs
• Subscribe to our newsletter
• Contact us via email or other means
• Participate in surveys or feedback requests

This information may include:

• Name (parent/guardian and student)
• Email address
• Postal address
• Age of participating teenager
• School or educational institution (where relevant)
• Program preferences and interests

Information About Minors

Our services are designed for teenagers aged 13-18. We collect information about minors only with the consent of their parent or guardian. Parents or guardians are required to provide consent before their child can participate in our programs.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer service
• To process enrolments and deliver our educational programs
• To send administrative information, such as program updates and schedule changes
• To send marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent fraud

Disclosure of Your Information

We may share your information with:

• Our staff and contractors who need access to deliver our services
• Third-party service providers who assist with our operations (e.g., email providers, payment processors)
• Partner schools and educational institutions (with your consent)
• Government authorities when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When information is no longer needed, we will securely delete or anonymise it.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]
Address: Level 3, 142 King William Street, Adelaide SA 5000